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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Romina Camacho

Romina Camacho

September 27, 2024

5  out of  5
rating by Romina Camacho
"I had a wonderful experience with Jessica. She took the time to understand my needs and addressed my concerns about switching from my previous carrier. Thanks to her efforts, I now have a more affordable car insurance plan. Highly recommend their service!"
We responded:
"Romina, I'm so glad to hear about your positive experience with Jessica! It's wonderful that she was able to understand your needs and help you find a more affordable auto insurance plan. We truly appreciate your recommendation and are grateful to have Jessica on our team. If you have any further questions or need assistance in the future, we're here to help! - Jennifer Thibodeau - State Farm Insurance Agent, Chula Vista, CA"
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Liz Quinones

September 18, 2024

5  out of  5
rating by Liz Quinones
"Perla Hernandez is honestly amazing! She`s so knowledgeable in insurance. She`s patient and caring. She recommended me the insurance I needed. Go to her office and specifically ask for her. She`s also the manager so that tells a lot already. Tank you Perla!"
We responded:
"Liz, thank you for your wonderful review! I'm so happy to hear about your positive experience with Perla. Her knowledge and caring nature truly make a difference, and I'm glad she could recommend the right insurance for you. We appreciate your kind words and your trust in our office. If you ever need further assistance, don't hesitate to reach out. - Jennifer Thibodeau - State Farm Insurance Agent, Chula Vista, CA"
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Yavonka Burks

September 18, 2024

5  out of  5
rating by Yavonka Burks
"Perla is the best! I always have a ton of questions as I am not very familiar with the insurance industry. And every time, Perla is so patient with me and thoroughly answers my questions or does research and gets back to me in a timely manner. Perla is professional and very knowledgeable. Appreciate it. Keep up the good work!"
We responded:
"Yavonka, thank you for your wonderful review! I'm glad to hear that Perla has been so helpful and patient in answering all your questions. Her professionalism and knowledge are truly valuable to our team. We appreciate your kind words and look forward to continuing to assist you with your insurance needs. - Jennifer Thibodeau - State Farm Insurance Agent, Chula Vista, CA"
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Carlos Torres

September 12, 2024

5  out of  5
rating by Carlos Torres
"Great office. Perla is an excellent manager she answered all my questions and help me pick the right coverage for me. Thank you again Perla for all the help"
We responded:
"Carlos, thank you for your kind review! I'm glad to hear that Perla was able to assist you effectively and help you choose the right coverage. We appreciate your feedback and are always here to help with any future questions or needs. - Jennifer Thibodeau - State Farm Insurance Agent, Chula Vista, CA"
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Daniel J

July 12, 2024

5  out of  5
rating by Daniel J
"Worked with Leslie to get a new auto policy, was great. Excellent customer service, pleasant, clear and informative, etc-----too rare these days, and muchly appreciated!"
We responded:
"Thank you, Daniel, for sharing your experience working with Leslie! We are glad you found our customer service excellent, pleasant, and informative! We appreciate your kind words and are here for any future insurance needs you may have. - Jennifer Thibodeau - State Farm Insurance Agent, Chula Vista, CA"
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Jdawgg915

June 22, 2024

5  out of  5
rating by Jdawgg915
"Jessica was very helpful. Will recommend to my family and friends!"
We responded:
"Hi, I'm thrilled you found our service helpful! We appreciate your recommendation to family and friends. It's a pleasure to assist you with your insurance needs. Feel free to reach out for any future assistance. - Jennifer Thibodeau - State Farm Insurance Agent, Chula Vista, CA"
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Ruth Alday

June 22, 2024

5  out of  5
rating by Ruth Alday
"Jessica has been so kind and helpful. Answers all my questions and knowledgeable. I really appreciate her and the agency. Thank you."
We responded:
"Ruth, we're pleased to hear you found Jessica so knowledgeable and helpful! We're grateful for your positive feedback and glad you appreciate our agency's service. If you have any more questions, feel free to reach out anytime! - Jennifer Thibodeau - State Farm Insurance Agent, Chula Vista, CA"
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Emiliano Gastelum

June 19, 2024

5  out of  5
rating by Emiliano Gastelum
"Leslie is the best of the best, she very professional and very helpful."
We responded:
"Emiliano, I'm pleased to hear that Leslie provided you with professional and helpful service! We're grateful for your positive feedback and look forward to assisting you with your insurance needs in the future. - Jennifer Thibodeau - State Farm Insurance Agent, Chula Vista, CA"
Profile photo of Daniel Hoffman

Daniel Hoffman

June 12, 2024

5  out of  5
rating by Daniel Hoffman
"Jennifer is always so kind and friendly. She and her team are very knowledgeable and they truly care about there clients. I highly recommend reaching out to them for all your insurance needs"
We responded:
"Daniel, your recommendation is greatly appreciated! I'm pleased to hear that you found my team knowledgeable and caring. We are here for all your insurance needs and look forward to assisting you in the future! Jennifer Thibodeau - State Farm Insurance Agent, Chula Vista, CA"
Profile photo of Alyssa Chaires

Alyssa Chaires

June 10, 2024

5  out of  5
rating by Alyssa Chaires
"Jessica was so helpful with the entire process and I’m so happy I was able to connect with her . She is very awesome at what she does !!"
We responded:
"Alyssa, I'm glad you found Jessica's assistance awesome throughout the process! We're pleased to hear you had a great experience with us. If you ever need further help, our office is here for you! - Jennifer Thibodeau - State Farm Insurance Agent, Chula Vista, CA"
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David Salgado

May 30, 2024

5  out of  5
rating by David Salgado
"Ty Jessica Baltierra! She's always been a big help, I recommend her to family and friends all the time!"
We responded:
"David, your recommendation of Jessica means the world to us! We're pleased to hear she's always been a big help to you and your loved ones. Thank you for entrusting us with your insurance needs - we're grateful for your support! Jennifer Thibodeau - State Farm Insurance Agent, Chula Vista, CA"
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Mayra Garcia

May 23, 2024

5  out of  5
rating by Mayra Garcia
"Leslie was super helpful!"
We responded:
"Mayra, we're happy to hear Leslie was super helpful! We're pleased to have provided you with exceptional service. Our team is grateful for your positive feedback and we're here for all your insurance needs in the future! - Jennifer Thibodeau - State Farm Insurance Agent, Chula Vista, CA"
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Veronica Meza

May 16, 2024

5  out of  5
rating by Veronica Meza
"Beyond greatful for the assistance and experience of Jessica in helping us write obtain our new insurance policy! Such a great expierence.."
We responded:
"Veronica, we are ecstatic to hear that Jessica provided you with such a fantastic experience while helping you obtain your new insurance policy! We're pleased that you found the assistance and expertise valuable! Our team is grateful for your positive feedback and looks forward to assisting you with any future insurance needs! - Jennifer Thibodeau - State Farm Insurance Agent, Chula Vista, CA"
Profile photo of Anthony Posada

Anthony Posada

May 8, 2024

5  out of  5
rating by Anthony Posada
"I had a great meeting with my state farm agent and representative, Leslie helped answer all my questions and provided me with a great service. I feel like I left my meeting more informed about the health supplements package Statefarm offers and got my monthly payment decreased in the process. They have a great team in office and made me feel comfortable. I left knowing that they have my back."
We responded:
"Anthony, we are thrilled to hear about your great meeting with Leslie! We are pleased that she provided you with excellent service and helped decrease your monthly payment while informing you about our health supplements package. Our team is grateful for your kind words and is always here to support you. Looking forward to assisting you further! - Jennifer Thibodeau - State Farm Insurance Agent, Chula Vista, CA"
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Leslie Almanza

May 3, 2024

5  out of  5
rating by Leslie Almanza
"Jessica from State Farm was super helpful and understanding of what I wanted Even offered more than what I needed! Customer service on point, I recommend State Farm and Jessica to help you in any needs for insurance 👏🏽👏🏽"
We responded:
"Thank you for the wonderful review, Leslie! Jessica is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
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Ricky Edwards

May 3, 2024

5  out of  5
rating by Ricky Edwards
"Awesome to work with. Helped me out quickly and made sure I had everything I needed."
We responded:
"Ricky, thank you for the positive review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Rahvin Bakken

May 2, 2024

5  out of  5
rating by Rahvin Bakken
"Cody and Leslie both present an unmatched presence of professionalism, confidence, and honesty."
We responded:
"We love seeing reviews like this, Rahvin! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come! "
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Richmond Layos

May 2, 2024

5  out of  5
rating by Richmond Layos
"Leslie was really big help and was able to get me situated very quickly. Process was very smooth with her."
We responded:
"Richmond, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Leslie cares a lot about our customers."
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Cristina Flores

April 30, 2024

5  out of  5
rating by Cristina Flores
"Fast and immediate response. Was able to add my son k to our car insurance policy within an hour ! Great service"
We responded:
"Cristina, I am happy to hear we were able to assist you with your car insurance. Thanks for choosing us!"
Profile photo of Karina Jauregui

Karina Jauregui

April 23, 2024

5  out of  5
rating by Karina Jauregui
"Un excelente servicio y atención, además de una rápida respuesta al servicio y/o dudas, recomendable 100%"
We responded:
"¡Karina, gracias! Apreciamos su confianza depositada en nosotros para ayudarle a proteger lo más importante. - Jennifer Thibodeau - State Farm Insurance Agent"
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griselda buelna

April 18, 2024

5  out of  5
rating by griselda buelna
"Thank you so much Layla and Ericka Perez from State Farm. It was so easy to work with you and you were so helpful. Thank you for reaching out to the DMV for me!!! You saved me so much time !! I appreciate you"
We responded:
"Griselda, thank you for taking the time out of your day to leave us a review! We love hearing about how Ericka provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
Profile photo of Anthony Cobacha

Anthony Cobacha

March 22, 2024

5  out of  5
rating by Anthony Cobacha
"I just signed up for a car insurance policy through State Farm Because AAA was getting way too expensive. I got my policy through Leslie Gastelum and she was fantastic! She was super nice, professional, answered all my e-mails and phone calls right away! She did a fantastic job! Im glad to get such a good agent! Also I talked to another lady from the same office and she was super nice as well! Nice people working at this office! Im glad I made the switch to State Farm!"
We responded:
"Wow, we are thrilled to hear about your positive experience with Leslie and our team at State Farm! Providing exceptional service and helping you save money on your car insurance policy is always our goal. We appreciate your kind words and are delighted to have you as a valued customer. Thank you for choosing State Farm! - Jennifer Thibodeau - State Farm Insurance Agent, Chula Vista, CA"
Profile photo of Kathy Larsen

Kathy Larsen

March 6, 2024

5  out of  5
rating by Kathy Larsen
"Leslie signed us up for the bundle of home and vehicles with great ease with a email quote for both, great service."
We responded:
"Kathy, thank you for the positive review & shout out for Leslie. We're so glad she was able to help you out with your home & auto insurance. We appreciate you!"
Profile photo of Kearston Hall

Kearston Hall

March 1, 2024

5  out of  5
rating by Kearston Hall
"Ximena was very helpful yesterday in helping me and my husband, we have been with State Farm for over 30 years, my name is Jackie."
We responded:
"We love seeing reviews like this, Jackie! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Profile photo of Jorge Contreras

Jorge Contreras

February 24, 2024

5  out of  5
rating by Jorge Contreras
"Ximena was extremely professional and helpful, great customer service."
We responded:
"Jorge, thank you so much for the wonderful review! Ximena is a great asset to our agency and we're happy to hear they are able to provide a great experience. Please let us know if you need anything."