State Farm® Insurance Agent Jennifer Thibodeau
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
dira maldonado
August 3, 2026
"Great customer service by Jessica! She helped me with my insurance renewal"
"Thank you, Dira! I'm happy to hear that Jessica made you feel welcome and assisted you with your insurance needs. Our team is dedicated to providing excellent service, and it's wonderful to know we met your expectations. If you need anything else, feel free to reach out!"
Luis
August 1, 2026
"I had a wonderful experience thanks to Leslie. Her customer service was excellent, and she went above and beyond to be helpful. She made everything so easy. Thank you!!! Highly recommend"
"Luis, thank you for taking the time to leave us a review! I'm happy to hear that Leslie provided you with excellent service and made your experience smooth and easy. We appreciate your recommendation and are here if you need anything else!"
Maria Solis
August 1, 2026
"Leslie provided excellent service, was very kind and helpful. I recommend her 100%."
"Maria, thank you for taking the time to leave us a review! I'm happy to hear that Leslie provided you with excellent service and was so helpful. Your recommendation means a lot to us. Feel free to reach out if you need anything else!"
Marie Guerard
July 31, 2026
"Jennifer’s staff are top notch. They are very prompt in calling back and professional. They are more than happy to take care of your insurance needs. Great place."
Dulce Salgado
July 31, 2026
"Diana is great, she helped me find the perfect fit for car insurance. Was so nice and attentive to what i would mention worked for me, 10/10 recommend"
"Thank you for your review, Dulce! I'm happy to hear that Diana was able to assist you in finding the right insurance. We appreciate your recommendation and are glad to have you with us. Feel free to reach out if you need anything else!"
Dulce Ag
July 30, 2026
"Diana was very kind and patient, she cleared all of my doubts, great agency!"
"Thank you, Dulce Ag! I'm happy to hear that Diana was able to assist you with patience and kindness. We're glad to have you as part of our office family. Let us know if we can help with anything else!"
John Bolanos
July 30, 2026
"Great place and Leslie is very helpful"
"Thank you, John! I'm happy to hear that Leslie was able to assist you. We appreciate your feedback and are here if you need anything else!"
Jennifer Lozano
July 28, 2026
"Jessica is very helpful and nice. Customer service was excellent!"
"Jennifer, thank you for taking the time to leave us a review! I'm happy to hear that Jessica provided you with excellent customer service. We appreciate your feedback and are here if you need anything else!"
Martha Reyes
July 28, 2026
"Explanation of benefits was detailed. Friendly and professional services."
"Thank you, Martha! I'm happy to hear that you found the explanation of benefits detailed and appreciated our friendly and professional service. We strive to make sure our customers feel informed and well taken care of. Let us know if we can help with anything else!"
Samantha Rodriguez
July 20, 2026
"Diana Vanzor, was very nice and helpful, she's the very best.Thank you."
"Thank you, Samantha! I'm glad to hear that Diana was able to assist you and make your experience a positive one. We appreciate your feedback and are here if you need anything else!"
Donna Hodson
July 17, 2026
"I worked with Nicole and she was just great. She is very professional and knowledgeable at her job, very helpful in every way."
"Thank you, Donna! I'm happy to hear that Nicole provided you with such professional and knowledgeable service. We're proud to have her on our team. Let us know if we can help with anything else!"
Diana
July 15, 2026
"Great service from Diana Venzor. We were looking for auto and property insurance. She very knowledgeable and most of all very patient. We appreciate that."
"Thank you, Diana! I'm glad to hear that Diana provided you with knowledgeable and patient service while helping you with your insurance needs. We appreciate your feedback and support. Let us know if we can help with anything else!"
Mark Mcleavy
July 13, 2026
"Great service very attentive always available when needed."
"Mark, thank you for taking the time to leave us a review! I'm happy to hear that you find our service attentive and reliable. We're always here to help when you need us. Let us know if we can help with anything else!"
robet lewis
July 2, 2026
"I’ve had the best experience with State Farm agent Nicole Castro She went above and beyond to try to help me with my situation and she did explained everything to me correctly. And she found the best way to help me with my current payment And a past due payment. Thank you State Farm for having professional staff on duty. I Would never change my State Farm insurance Company for another"
"Thank you, Robert! I'm happy to hear that our team was able to assist you effectively and provide the support you needed. We take pride in having a professional staff dedicated to helping our customers. We appreciate your loyalty and are glad to have you with us. Don't hesitate to reach out if you need anything!"
Juan Gonzalez
July 1, 2026
"Jessica and Nicole were extremely helpful and knowledgeable about my situation with regards to my auto policy issues when dealing with some recent concerns regarding my car insurance and helped save me some money on top of their understanding of my insurance needs"
"Thank you, Juan! I'm glad to know that you received the assistance you needed with your auto policy concerns. Our team is committed to offering knowledgeable and helpful service. If there's anything else you need, feel free to reach out!"
Gabrielle Mead
June 30, 2026
"Our agent saved us close to $100. by just verifying our mileage and our needs. Thank you for the excellent customer service!"
"Gabrielle, thank you for taking the time to leave us a review! I'm happy we could help you save money by reviewing your account. Your satisfaction with our service means a lot to us. Feel free to reach out if you need anything else!"
Jim Kelly
June 29, 2026
"As always, “Fast and Wonderful” customer service. I texted Nicole from Stare Farm over the weekend with a question about my coverage and first thing Monday morning she called me with an answer. Nicole is very personable and always makes me feel like I am family."
"Thank you, Jim, for the amazing review! Our team works hard to provide a great insurance experience in Chula Vista and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
Michael Betian
June 25, 2026
"Diana was a great help and was extremely knowledgeable. 10/10 recommend to anyone whose looking for insurance"
"Michael, thank you for taking the time to leave us a review! I'm glad you found the assistance helpful and knowledgeable. We appreciate your recommendation and are here if you need anything else. Thanks for choosing us!"
BIG LOUIE
June 25, 2026
"Great customer service"
"Thank you! I'm happy to hear you had a great experience with our customer service. We appreciate your support!"
Karina Amezcua
June 22, 2026
"Jessica was super nice and helpful from all the changes I had to make in one phone call. Love how respectful and non pushy everything was . Wonderful to have Jessica call me back and keep me posted on the policy based on my concerns. Jessica was amazing and even more of an amazing personality great people person. She did an incredible job helping me out ."
"Karina, thank you for taking the time to leave us a review! I'm happy to hear that Jessica was able to assist you with all the changes you needed and that you felt respected throughout the process. It's great to know she kept you informed and made the experience pleasant. We're lucky to have her on our team. Let us know if we can help with anything else!"
Bruce Pham
June 20, 2026
"I needed insurance for my new motorcycle and State Farm offered the best rates for me. I was helped by Diana, who was very communicative, patient and flexible throughout the week it took to settle my policy due to a surge at my work."
"Bruce, thank you for taking the time to leave us a review! I'm glad we could assist you with your insurance and that our rates were the best fit for you. We understand how busy life can get, and it's great to know our communication and patience made the process smoother for you. Feel free to reach out if you need anything else!"
Tracie Johnson
June 12, 2026
"Jennifer and her team are the best! I love working with them and recommend their office to anyone in the area looking for an ethical and educated insurance professional!"
"Thank you, Tracie! I'm really happy to hear that you enjoy working with our team and appreciate your recommendation. We strive to provide knowledgeable and ethical service to everyone we work with. Let us know if we can help with anything else!"
Sergio Granados
June 5, 2026
"I’m very happy having State Farm, Cynthia & Nicole are very helpful & supportive"
"Thank you, Sergio! I'm glad you're happy with our service and support. We appreciate your trust in us. Let us know if we can help with anything else!"
Dixon Anderson
June 4, 2026
"Sometimes people ask me, "Why have you been with State Farm for 30 years?" and I tell them that whenever I need them, I actually get to speak to a person in a local office and that makes all the difference in the world. For example, the other day I was having some issues with a vendor who was hassling be about proof of insurance and nothing I provided them was good enough so I called Jennifer Thibodeau's SF office and got the pleasure of speaking with Nicole. She was very professional, nice, and knowledgeable and within five minutes, she had shown me not only what to send them but she too sent them what they needed just, as she said, "to cover our bases and make sure it's taken care of" and I was grateful for the help and resolution. So, yes, it's support like this that makes me stay with them this long and I have no plans to switch companies. Thank you Nicole. I appreciate everything. :)"
"Dixon, we love seeing reviews like this! Thank you for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
jonathan n reyes
June 3, 2026
"Very professional team"
"Thank you, Jonathan! I'm happy to hear that you found our team professional. We strive to provide the best service possible. Let us know if we can help with anything else!"