Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Celeste Lopez

Celeste Lopez

October 28, 2025

5  out of  5
rating by Celeste Lopez
"Jessica fue muy amable! Me explico muy bien todo, muchaa gracias !!"
We responded:
"¡Gracias por tu comentario, Celeste! Me alegra saber que Jessica fue de gran ayuda y que todo quedó claro. Estamos aquí para lo que necesites. ¡Gracias por elegirnos!"
Profile photo of Joel Alvarez

Joel Alvarez

October 28, 2025

5  out of  5
rating by Joel Alvarez
"Diana was very kind, helpful and she solved my questions ."
We responded:
"Thank you, Joel! I'm happy to hear that Diana was able to assist you effectively. We appreciate your feedback and are always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Profile photo of ANGELICA HAN

ANGELICA HAN

October 27, 2025

5  out of  5
rating by ANGELICA HAN
"great customer service.you should ask them before you change your insurance for auto & home I got multiple discounts for both auto&home thank you Jessica!!"
We responded:
"Angelica, thank you for sharing your experience! I'm happy to hear that Jessica provided you with excellent service and helped you secure multiple discounts for your insurance. If you ever have more questions or need assistance, feel free to reach out. We’re here to help!"
Profile photo of vera braniff

vera braniff

October 27, 2025

5  out of  5
rating by vera braniff
"Nicole Castro was amazing! She made setting up my car insurance super easy and stress-free. She was patient, helpful, and explained everything clearly. Her energy and vibe were great the whole time — you can tell she genuinely cares about helping people. Highly recommend working with her!"
We responded:
"Thank you, Vera, for sharing your experience! I'm so happy to hear that Nicole made setting up your insurance easy and stress-free. Her dedication to helping others truly shines through. If you have any more questions or need assistance in the future, feel free to reach out!"
Profile photo of Valentina Guerrero

Valentina Guerrero

October 21, 2025

5  out of  5
rating by Valentina Guerrero
"I have had so far the BEST experience overall with my car insurance and life insurance thank specially to Leslie and Diana to making the process really smooth and easy , they have helped me a LOT!!! Thank you"
We responded:
"Valentina, thank you for your wonderful feedback! I'm delighted to hear that Leslie and Diana made your experience with insurance smooth and easy. We appreciate your trust in us and are always here to help with any future needs. Thanks for choosing us!"
Profile photo of Daniel Martinez

Daniel Martinez

October 19, 2025

5  out of  5
rating by Daniel Martinez
"Thank you for your help Jessica ! Great service"
We responded:
"Thank you, Daniel! I'm happy to hear that Jessica provided you with great service. Our team is dedicated to delivering excellent support. If you need anything else, feel free to reach out!"
Profile photo of debbie hollen

debbie hollen

October 18, 2025

4  out of  5
rating by debbie hollen
"They no longer do home owners insurance but other than that they are a great group to work with"
We responded:
"Thank you, Debbie, for your feedback! I'm glad you find our team great to work with. While we no longer offer homeowners insurance, we're committed to providing excellent service in other areas. If you have any questions or need assistance, feel free to reach out!"
Profile photo of Alan Grajeda

Alan Grajeda

October 17, 2025

5  out of  5
rating by Alan Grajeda
"Gracias Jessica, Leslie y Diana, por su ayuda tan profesional como siempre."
We responded:
"¡Gracias, Alan! Nos alegra saber que recibiste un excelente servicio de Jesica. Estamos aquí para ayudarte con cualquier cosa que necesites en el futuro. ¡Apreciamos tu confianza en nosotros!"
Profile photo of Vicente Moreno

Vicente Moreno

October 17, 2025

5  out of  5
rating by Vicente Moreno
"Estuvo bien y me atendió bien"
We responded:
"¡Gracias, Vicente! Me alegra saber que recibiste una buena atención. Si necesitas algo más, estamos aquí para ayudarte. ¡Gracias por elegirnos!"
Profile photo of Isaac Vargas

Isaac Vargas

October 17, 2025

5  out of  5
rating by Isaac Vargas
"Thanks for your help Cynthia!"
We responded:
"Isaac, thank you for your feedback! I'm happy to hear that Cynthia was able to assist you. We appreciate your support and are here for any future insurance needs you may have. Let us know if there's anything else we can do for you!"
Profile photo of Denisse Moreno

Denisse Moreno

October 17, 2025

5  out of  5
rating by Denisse Moreno
"Excelente servicio muy rápido y eficiente"
We responded:
"¡Gracias, Denisse! Me alegra que hayas encontrado nuestro servicio rápido y eficiente. Estamos aquí para ayudarte con lo que necesites. ¡Gracias por elegirnos!"
Profile photo of Alexa Morales

Alexa Morales

October 17, 2025

5  out of  5
rating by Alexa Morales
"Thank you so much for your help Cynthia !!!"
We responded:
"Alexa, thank you for your kind words! I'm delighted to hear that Cynthia was able to assist you. We’re always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Profile photo of Noemi Valladolid

Noemi Valladolid

October 16, 2025

5  out of  5
rating by Noemi Valladolid
"Great service, always understanding of which ever question and doubt I have, always happy to help too."
We responded:
"Thank you, Noemi! I'm happy to know that you appreciate our service and find us helpful with your questions. Our team is dedicated to providing understanding and support whenever you need it. Let us know if there's anything else we can assist you with!"
Profile photo of Rob Glez

Rob Glez

October 16, 2025

5  out of  5
rating by Rob Glez
"Always so cain and respectful , and all the time they have time to answer all my concerns. Super happy they send me with this agent"
We responded:
"Rob, thank you for your wonderful review! I'm glad to know that our team has been kind and respectful, and that we've been able to address all your concerns. It's fantastic to hear you're happy with our service. We're always here to help with any future needs or questions. - Jennifer Thibodeau - State Farm Insurance Agent, Chula Vista, CA"
Profile photo of Eliseo Jimenez

Eliseo Jimenez

October 14, 2025

5  out of  5
rating by Eliseo Jimenez
"I really appreciated Nicole Castro assitance and explaining to me my latest bill this morning, shes a very nice person to speak with and again very helpful, looking forward to having her help me with any issues i may encounter in the near future."
We responded:
"Eliseo, thank you for sharing your experience! I'm glad to hear that Nicole was able to assist you with your bill and provide helpful explanations. She's indeed a valuable part of our team. We're here for you, so feel free to reach out if you need anything else!"
Profile photo of ECORREA CONSULTING

ECORREA CONSULTING

October 10, 2025

5  out of  5
rating by ECORREA CONSULTING
"I recently switched my auto insurance after being with another company for 13 years, and I am very pleased with my decision. The rates and coverage are reasonable and the customer service has no comparison. Jessica was amazing- she customized my policy to fit my needs, both in English and Spanish. I highly recommend this agency for reliability and excellent customer care!"
We responded:
"Thank you for sharing your experience! I’m happy to know that you’re satisfied with your decision to switch to us. It’s wonderful to hear that Jessica provided exceptional service and adjusted your policy to fit your needs. We appreciate your recommendation and are here for any assistance you might need down the road!"
Profile photo of Melody Smith-Lopez

Melody Smith-Lopez

October 7, 2025

5  out of  5
rating by Melody Smith-Lopez
"Friendly and professional. Highly recommended!"
We responded:
"Thank you, Melody! I'm happy to know you found our service friendly and professional. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
Profile photo of Rafael R.A.C.E

Rafael R.A.C.E

September 25, 2025

5  out of  5
rating by Rafael R.A.C.E
"Jessica me ayudó mucho a encontrar beneficios y le mejor precio en la compra del seguro para mi carro"
We responded:
"¡Gracias, Rafael! Me alegra saber que Jessica pudo ayudarte a encontrar beneficios y un buen precio para tu seguro de auto. Estamos aquí para lo que necesites. ¡No dudes en contactarnos si tienes más preguntas!"
Profile photo of Contessa Reyes

Contessa Reyes

September 24, 2025

5  out of  5
rating by Contessa Reyes
"Jessica is very helpful and very knowledgeable she took her time to explain about life insurance and auto insurance to me and I have everything done smoothly. She also very friendly. Thank you kindly"
We responded:
"Contessa, thank you for your wonderful feedback! I'm glad to hear that Jessica was able to assist you with your life and auto insurance needs. We appreciate your kind words about her helpfulness and friendliness. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Karla Bustos

Karla Bustos

September 17, 2025

5  out of  5
rating by Karla Bustos
"Excelente atención al cliente"
We responded:
"¡Gracias, Karla! Me alegra saber que recibiste una excelente atención al cliente. Estamos comprometidos a ofrecer siempre el mejor servicio. ¡Estamos aquí para ayudarte con lo que necesites!"
Profile photo of Diego Cueva

Diego Cueva

August 29, 2025

5  out of  5
rating by Diego Cueva
"Back with state farm never felt this smooth, they are extremely professional and polite. They walk you through the whole process and make it easy to understand. 100% recommended."
We responded:
"Thank you for your review, Diego! I'm happy to know that your experience with us has been smooth and that our team's professionalism and guidance made the process easy for you. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Profile photo of Alanna Esguerra

Alanna Esguerra

August 28, 2025

5  out of  5
rating by Alanna Esguerra
"Nicole was so helpful in my homeowner’s insurance policy. I emailed her and she called back promptly and was able to find a solution. She even offered to follow up in 2 weeks to make sure everything turns out ok. Thank you so much Nicole!"
We responded:
"Thank you, Alanna! I'm happy to hear that Nicole was able to assist you with your insurance policy. It's great to know she provided prompt and helpful service. We're always here to ensure everything goes smoothly. Let us know if there's anything else we can do for you!"
Profile photo of Christina Salinas

Christina Salinas

August 26, 2025

5  out of  5
rating by Christina Salinas
"I had a wonderful agent helping me with the process of obtaining life insurance. Leslie Gastelum was so professional and explained the process making it so easy. She answered all of my questions over the phone, by email and in person. Great customer service."
We responded:
"Thank you, Christina! I'm happy to hear that Leslie provided you with such excellent service throughout the insurance process. Our team is dedicated to making things as smooth as possible, and it's great to know Leslie was able to assist you so effectively. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Cameron Bennett

Cameron Bennett

August 23, 2025

5  out of  5
rating by Cameron Bennett
"Nicole was amazing. She literary answered every question I had perfectly and was so nice to me. I was able to get set up with everything I needed."
We responded:
"Cameron, thank you for your wonderful feedback! I'm happy to hear that Nicole was able to assist you so effectively and make your experience a pleasant one. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
Profile photo of robert castro

robert castro

August 23, 2025

5  out of  5
rating by robert castro
"I called with questions about my life insurance and Nicole was extremely helpful. She answered all my questions and made me feel good with my choice of having life insurance State Farm. I highly recommend her to my friends and family."
We responded:
"Robert, thank you for the review. Our team works hard to provide a great insurance experience for everyone who walks through our doors, and we are thrilled to hear that you are happy with your insurance policy!"