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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Diego Cueva

Diego Cueva

August 29, 2025

5  out of  5
rating by Diego Cueva
"Back with state farm never felt this smooth, they are extremely professional and polite. They walk you through the whole process and make it easy to understand. 100% recommended."
We responded:
"Thank you for your review, Diego! I'm happy to know that your experience with us has been smooth and that our team's professionalism and guidance made the process easy for you. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
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Alanna Esguerra

August 28, 2025

5  out of  5
rating by Alanna Esguerra
"Nicole was so helpful in my homeowner’s insurance policy. I emailed her and she called back promptly and was able to find a solution. She even offered to follow up in 2 weeks to make sure everything turns out ok. Thank you so much Nicole!"
We responded:
"Thank you, Alanna! I'm happy to hear that Nicole was able to assist you with your insurance policy. It's great to know she provided prompt and helpful service. We're always here to ensure everything goes smoothly. Let us know if there's anything else we can do for you!"
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Christina Salinas

August 26, 2025

5  out of  5
rating by Christina Salinas
"I had a wonderful agent helping me with the process of obtaining life insurance. Leslie Gastelum was so professional and explained the process making it so easy. She answered all of my questions over the phone, by email and in person. Great customer service."
We responded:
"Thank you, Christina! I'm happy to hear that Leslie provided you with such excellent service throughout the insurance process. Our team is dedicated to making things as smooth as possible, and it's great to know Leslie was able to assist you so effectively. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Cameron Bennett

August 23, 2025

5  out of  5
rating by Cameron Bennett
"Nicole was amazing. She literary answered every question I had perfectly and was so nice to me. I was able to get set up with everything I needed."
We responded:
"Cameron, thank you for your wonderful feedback! I'm happy to hear that Nicole was able to assist you so effectively and make your experience a pleasant one. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
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robert castro

August 23, 2025

5  out of  5
rating by robert castro
"I called with questions about my life insurance and Nicole was extremely helpful. She answered all my questions and made me feel good with my choice of having life insurance State Farm. I highly recommend her to my friends and family."
We responded:
"Robert, thank you for the review. Our team works hard to provide a great insurance experience for everyone who walks through our doors, and we are thrilled to hear that you are happy with your insurance policy!"
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Christopher

August 22, 2025

5  out of  5
rating by Christopher
"Nicole was so very helpful and incredibly knowledgeable. She was able to explain my life insurance policy to me in a very easy way so I could understand. I look forward to speaking to her again in the future if I need any more help."
We responded:
"Thank you, Christopher! I'm happy to hear that Nicole was able to assist you with your insurance policy and make everything clear. Our team is always here to help, so feel free to reach out if you have any more questions or need assistance in the future. Thanks for choosing us!"
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Mario Torres cruz

August 21, 2025

5  out of  5
rating by Mario Torres cruz
"Jessica Baltierra is a pretty helpful agent, she makes sure you as a client understand what are you going to be cover and what are you going to pay for. Really liked getting assistance from her."
We responded:
"Thank you, Mario, for your feedback! I'm glad to hear that Jessica was able to assist you effectively and ensure everything was clear. We appreciate your trust in us. If you have any more questions or need further assistance, feel free to reach out!"
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dira maldonado

August 19, 2025

5  out of  5
rating by dira maldonado
"Great customer service by Jessica! She welcomed me with open arms and helped me with my insurance problems the best way possible!"
We responded:
"Thank you, Dira! I'm happy to hear that Jessica made you feel welcome and assisted you with your insurance needs. Our team is dedicated to providing excellent service, and it's wonderful to know we met your expectations. If you need anything else, feel free to reach out!"
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Isabel Snyder

August 8, 2025

4  out of  5
rating by Isabel Snyder
"My experience with State Farm this past year somehow has been frustrating with different issues which I don’t need to mention, but I thank God Nicole is the one who has always gone above and beyond to help me iron out those issues. Her professionalism and expedient assistance has always solved any concerns or problems I’ve had. Thank you, Nicole. So glad you’re part of Ms.Thibodeau’s team and consider you as a great part of that office."
We responded:
"Thank you for sharing your experience, Isabel. I'm sorry to hear about the frustrations you've encountered, but I'm happy to know that Nicole has been able to assist you effectively. Her dedication and professionalism are truly valued in our office. If there's anything more we can do to improve your experience, please feel free to reach out. We're here to help!"
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Teresa Zamorano

July 31, 2025

5  out of  5
rating by Teresa Zamorano
"Thank you Cynthia, you are very helpful and kind."
We responded:
"Thank you, Teresa! I'm happy to hear that Cynthia was able to assist you with kindness and helpfulness. Our team is dedicated to providing excellent service. Let us know if there's anything else we can do for you!"
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Francisco Torres

July 23, 2025

5  out of  5
rating by Francisco Torres
"Great service thanks Nicole always a pleasure to work with the team, keep it up."
We responded:
"Thank you for the five-stars, Francisco! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Profile photo of Jean Davis

Jean Davis

July 17, 2025

5  out of  5
rating by Jean Davis
"I have enjoyed the relationship that I've had these past few years with my State Farm agent, Jennifier Thibodeau, and her collegue, Nicole Castro. For the past couple of weeks, I've been working directly with Nicole on my homeowners insurance, and I have found her to be reliable, communicative and very personable. As their slogan says, "Like a Good Neighbor, State Farm is There.""
We responded:
"Thank you, Jean! I'm happy to hear about your positive experience with Nicole and our office. It's great to know that Nicole has been reliable and personable while assisting with your insurance. We truly value your relationship with us over the years. Let us know if there's anything else we can do for you!"
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hex B

July 11, 2025

5  out of  5
rating by hex B
"Amazing customer service performance by Jessica!"
We responded:
"Thank you! I'm happy to hear about your positive experience with Jessica. Our team is dedicated to providing exceptional support, and your feedback is greatly appreciated. If you need anything else, feel free to reach out!"
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Dina Castaneda

July 9, 2025

5  out of  5
rating by Dina Castaneda
"Muchas gracias Jessica por tu ayuda y por resolver mis dudas, eres muy amable :)"
We responded:
"¡Gracias, Dina! Me alegra saber que Jessica pudo ayudarte y resolver tus dudas. Siempre estamos aquí para lo que necesites. ¡Gracias por elegirnos!"
Profile photo of Edgard Haro

Edgard Haro

July 8, 2025

5  out of  5
rating by Edgard Haro
"Great service, Jessica and Leslie are very kind and friendly, they answer all your questions and concerns professionally. Highly recommended."
We responded:
"Thank you, Edgard! I'm happy to hear that Jessica and Leslie provided you with such friendly and professional service. Your recommendation means a lot to us. If you have any more questions or need assistance in the future, feel free to reach out!"
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Larry Conner

July 7, 2025

5  out of  5
rating by Larry Conner
"Very helpful and kind 😇 Jennifer i would recommended her service in company in person if you need help walk-in"
We responded:
"Thank you for your review, Larry! I'm happy to know that you found the service helpful and kind. Your recommendation means a lot to us. If you ever need anything else, feel free to stop by or reach out. We're here to help!"
Profile photo of Evan LaMance

Evan LaMance

July 3, 2025

5  out of  5
rating by Evan LaMance
"Jessica did a fantastic job in helping me decide what kind of insurance I wanted to go with and what options were cheaper than my old insurance! She was very helpful and kind, thank you State Farm!"
We responded:
"Thank you for your review, Evan! I'm happy to hear that Jessica was able to assist you in finding the right insurance options. We appreciate your kind words and are grateful for your trust in us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Carlos Del Real

July 1, 2025

5  out of  5
rating by Carlos Del Real
"Outstanding Customer Service !! Jessica is the best"
We responded:
"Thank you for your review, Carlos! I'm happy to hear that you received outstanding customer service from Jessica. She truly is a valuable part of our team. If there's anything else we can assist you with, feel free to reach out!"
Profile photo of Javier Gómez

Javier Gómez

June 24, 2025

5  out of  5
rating by Javier Gómez
"Very good attention and friendly i recomended this agency"
We responded:
"Thank you for your review, Javier! I'm happy to know you received friendly and attentive service. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of Joel Martinez

Joel Martinez

June 17, 2025

5  out of  5
rating by Joel Martinez
"I can’t say enough great things about my experience with Jessica! From the moment we first connected, she went above and beyond to make sure I got the best coverage for my needs at a great rate. She was knowledgeable, patient, and incredibly responsive—always quick to answer my questions and explain things clearly. It’s rare to find someone who genuinely cares and makes the whole process feel easy and stress-free. If you’re looking for top-notch service and someone who truly has your back, I highly recommend reaching out to her!"
We responded:
"Thank you, Joel! I'm so happy to hear about your positive experience with Jessica. She truly cares about providing excellent service and making the process smooth for everyone. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Profile photo of Donna Woodrich

Donna Woodrich

June 16, 2025

5  out of  5
rating by Donna Woodrich
"I needed help pulling up my insurance card by email Jessica office we're very professional an caring yes I'm that older generation that has this that an noting how to work it so so helpfull thank you all so much"
We responded:
"Thank you, Donna! I'm happy to hear that Jessica and our office were able to assist you with your insurance card. We always aim to provide professional and caring service to everyone. If you need anything else, feel free to reach out!"
Profile photo of Hector Acosta

Hector Acosta

June 16, 2025

5  out of  5
rating by Hector Acosta
"Jessica helped with my life insurance .! Will recommend to my friends and family ! Thank you !!!!"
We responded:
"I'm happy to hear that Jessica was able to assist you with your life insurance needs, Hector. We appreciate your recommendation to friends and family. Thank you!"
Profile photo of Angelica Alava

Angelica Alava

June 16, 2025

5  out of  5
rating by Angelica Alava
"Excelente servicio ! Gracias Jessica !"
We responded:
"¡Gracias, Angelica! Me alegra saber que recibiste un excelente servicio de Jessica. Estamos aquí para ayudarte con cualquier cosa que necesites. ¡Gracias por elegirnos!"
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Kenneth Torres Ehlers

June 14, 2025

5  out of  5
rating by Kenneth Torres Ehlers
"Solo para agradecerles la gran atencion que nos brinda leslie gastelum es increible como agente la valoramos mucho Gracias state farm 🙏"
We responded:
"¡Gracias, Kenneth! Nos alegra saber que Leslie te ha brindado una atención increíble. Valoramos mucho tu reconocimiento hacia su trabajo. Si necesitas algo más, estamos aquí para ayudarte. ¡Gracias por elegirnos!"
Profile photo of Julio Rodríguez

Julio Rodríguez

June 12, 2025

5  out of  5
rating by Julio Rodríguez
"Muy buen servicio."
We responded:
"¡Gracias, Julio! Me alegra saber que estás satisfecho con nuestro servicio. Si necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"