State Farm® Insurance Agent Jennifer Thibodeau
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Celeste Lopez
October 28, 2025
"Jessica fue muy amable! Me explico muy bien todo, muchaa gracias !!"
"¡Gracias por tu comentario, Celeste! Me alegra saber que Jessica fue de gran ayuda y que todo quedó claro. Estamos aquí para lo que necesites. ¡Gracias por elegirnos!"
Joel Alvarez
October 28, 2025
"Diana was very kind, helpful and she solved my questions ."
"Thank you, Joel! I'm happy to hear that Diana was able to assist you effectively. We appreciate your feedback and are always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
ANGELICA HAN
October 27, 2025
"great customer service.you should ask them before you change your insurance for auto & home I got multiple discounts for both auto&home thank you Jessica!!"
"Angelica, thank you for sharing your experience! I'm happy to hear that Jessica provided you with excellent service and helped you secure multiple discounts for your insurance. If you ever have more questions or need assistance, feel free to reach out. We’re here to help!"
vera braniff
October 27, 2025
"Nicole Castro was amazing! She made setting up my car insurance super easy and stress-free. She was patient, helpful, and explained everything clearly. Her energy and vibe were great the whole time — you can tell she genuinely cares about helping people. Highly recommend working with her!"
"Thank you, Vera, for sharing your experience! I'm so happy to hear that Nicole made setting up your insurance easy and stress-free. Her dedication to helping others truly shines through. If you have any more questions or need assistance in the future, feel free to reach out!"
Valentina Guerrero
October 21, 2025
"I have had so far the BEST experience overall with my car insurance and life insurance thank specially to Leslie and Diana to making the process really smooth and easy , they have helped me a LOT!!! Thank you"
"Valentina, thank you for your wonderful feedback! I'm delighted to hear that Leslie and Diana made your experience with insurance smooth and easy. We appreciate your trust in us and are always here to help with any future needs. Thanks for choosing us!"
Daniel Martinez
October 19, 2025
"Thank you for your help Jessica ! Great service"
"Thank you, Daniel! I'm happy to hear that Jessica provided you with great service. Our team is dedicated to delivering excellent support. If you need anything else, feel free to reach out!"
debbie hollen
October 18, 2025
"They no longer do home owners insurance but other than that they are a great group to work with"
"Thank you, Debbie, for your feedback! I'm glad you find our team great to work with. While we no longer offer homeowners insurance, we're committed to providing excellent service in other areas. If you have any questions or need assistance, feel free to reach out!"
Alan Grajeda
October 17, 2025
"Gracias Jessica, Leslie y Diana, por su ayuda tan profesional como siempre."
"¡Gracias, Alan! Nos alegra saber que recibiste un excelente servicio de Jesica. Estamos aquí para ayudarte con cualquier cosa que necesites en el futuro. ¡Apreciamos tu confianza en nosotros!"
Vicente Moreno
October 17, 2025
"Estuvo bien y me atendió bien"
"¡Gracias, Vicente! Me alegra saber que recibiste una buena atención. Si necesitas algo más, estamos aquí para ayudarte. ¡Gracias por elegirnos!"
Isaac Vargas
October 17, 2025
"Thanks for your help Cynthia!"
"Isaac, thank you for your feedback! I'm happy to hear that Cynthia was able to assist you. We appreciate your support and are here for any future insurance needs you may have. Let us know if there's anything else we can do for you!"
Denisse Moreno
October 17, 2025
"Excelente servicio muy rápido y eficiente"
"¡Gracias, Denisse! Me alegra que hayas encontrado nuestro servicio rápido y eficiente. Estamos aquí para ayudarte con lo que necesites. ¡Gracias por elegirnos!"
Alexa Morales
October 17, 2025
"Thank you so much for your help Cynthia !!!"
"Alexa, thank you for your kind words! I'm delighted to hear that Cynthia was able to assist you. We’re always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Noemi Valladolid
October 16, 2025
"Great service, always understanding of which ever question and doubt I have, always happy to help too."
"Thank you, Noemi! I'm happy to know that you appreciate our service and find us helpful with your questions. Our team is dedicated to providing understanding and support whenever you need it. Let us know if there's anything else we can assist you with!"
Rob Glez
October 16, 2025
"Always so cain and respectful , and all the time they have time to answer all my concerns. Super happy they send me with this agent"
"Rob, thank you for your wonderful review! I'm glad to know that our team has been kind and respectful, and that we've been able to address all your concerns. It's fantastic to hear you're happy with our service. We're always here to help with any future needs or questions. - Jennifer Thibodeau - State Farm Insurance Agent, Chula Vista, CA"
Eliseo Jimenez
October 14, 2025
"I really appreciated Nicole Castro assitance and explaining to me my latest bill this morning, shes a very nice person to speak with and again very helpful, looking forward to having her help me with any issues i may encounter in the near future."
"Eliseo, thank you for sharing your experience! I'm glad to hear that Nicole was able to assist you with your bill and provide helpful explanations. She's indeed a valuable part of our team. We're here for you, so feel free to reach out if you need anything else!"
ECORREA CONSULTING
October 10, 2025
"I recently switched my auto insurance after being with another company for 13 years, and I am very pleased with my decision. The rates and coverage are reasonable and the customer service has no comparison. Jessica was amazing- she customized my policy to fit my needs, both in English and Spanish. I highly recommend this agency for reliability and excellent customer care!"
"Thank you for sharing your experience! I’m happy to know that you’re satisfied with your decision to switch to us. It’s wonderful to hear that Jessica provided exceptional service and adjusted your policy to fit your needs. We appreciate your recommendation and are here for any assistance you might need down the road!"
Melody Smith-Lopez
October 7, 2025
"Friendly and professional. Highly recommended!"
"Thank you, Melody! I'm happy to know you found our service friendly and professional. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
Rafael R.A.C.E
September 25, 2025
"Jessica me ayudó mucho a encontrar beneficios y le mejor precio en la compra del seguro para mi carro"
"¡Gracias, Rafael! Me alegra saber que Jessica pudo ayudarte a encontrar beneficios y un buen precio para tu seguro de auto. Estamos aquí para lo que necesites. ¡No dudes en contactarnos si tienes más preguntas!"
Contessa Reyes
September 24, 2025
"Jessica is very helpful and very knowledgeable she took her time to explain about life insurance and auto insurance to me and I have everything done smoothly. She also very friendly. Thank you kindly"
"Contessa, thank you for your wonderful feedback! I'm glad to hear that Jessica was able to assist you with your life and auto insurance needs. We appreciate your kind words about her helpfulness and friendliness. If you have any more questions or need further assistance, feel free to reach out anytime!"
Karla Bustos
September 17, 2025
"Excelente atención al cliente"
"¡Gracias, Karla! Me alegra saber que recibiste una excelente atención al cliente. Estamos comprometidos a ofrecer siempre el mejor servicio. ¡Estamos aquí para ayudarte con lo que necesites!"
Diego Cueva
August 29, 2025
"Back with state farm never felt this smooth, they are extremely professional and polite. They walk you through the whole process and make it easy to understand. 100% recommended."
"Thank you for your review, Diego! I'm happy to know that your experience with us has been smooth and that our team's professionalism and guidance made the process easy for you. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Alanna Esguerra
August 28, 2025
"Nicole was so helpful in my homeowner’s insurance policy. I emailed her and she called back promptly and was able to find a solution. She even offered to follow up in 2 weeks to make sure everything turns out ok. Thank you so much Nicole!"
"Thank you, Alanna! I'm happy to hear that Nicole was able to assist you with your insurance policy. It's great to know she provided prompt and helpful service. We're always here to ensure everything goes smoothly. Let us know if there's anything else we can do for you!"
Christina Salinas
August 26, 2025
"I had a wonderful agent helping me with the process of obtaining life insurance. Leslie Gastelum was so professional and explained the process making it so easy. She answered all of my questions over the phone, by email and in person. Great customer service."
"Thank you, Christina! I'm happy to hear that Leslie provided you with such excellent service throughout the insurance process. Our team is dedicated to making things as smooth as possible, and it's great to know Leslie was able to assist you so effectively. If you have any more questions or need further assistance, feel free to reach out anytime!"
Cameron Bennett
August 23, 2025
"Nicole was amazing. She literary answered every question I had perfectly and was so nice to me. I was able to get set up with everything I needed."
"Cameron, thank you for your wonderful feedback! I'm happy to hear that Nicole was able to assist you so effectively and make your experience a pleasant one. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
robert castro
August 23, 2025
"I called with questions about my life insurance and Nicole was extremely helpful. She answered all my questions and made me feel good with my choice of having life insurance State Farm. I highly recommend her to my friends and family."
"Robert, thank you for the review. Our team works hard to provide a great insurance experience for everyone who walks through our doors, and we are thrilled to hear that you are happy with your insurance policy!"