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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

leslie g (leslie)

September 28, 2023

5  out of  5 rating by leslie g (leslie)
"I have been with them for a few years now. Always super helpful and go above and beyond. Ericka is always amazing and ready to answer any and every question. Thank you for everything ladies."

Edith Quevedo

September 28, 2023

5  out of  5 rating by Edith Quevedo
"I recently called State Farm and spoke with agent Jessica. I had several concerns and Jessica was able to address all my questions. I appreciate the time and patience she had with me. I will not be changing insurance plan now because of the assistance I received from her. Thank you Jessica for your professionalism and positive attitude. I will recommend to family and friends!"

Jaziel Pedraza

September 27, 2023

5  out of  5 rating by Jaziel Pedraza
"Excellent customer service from Jessica ! She was very friendly and answered all my questions. She was amazing in helping me find the best options and prices . I would definitely recommend!"


September 20, 2023

5  out of  5 rating by MARISELA HERNANDEZ
"I recently visited State Farm ( Jennifer Thibodeau) and had a fantastic experience. From the moment I walked in, I was greeted with a warm and welcoming atmosphere. The staff were friendly and attentive. Jennifer took the time to explain everything thoroughly and answered all my questions. Overall, I feel secure with State Farm Insurance. Their financial stability and positive reputation in the industry give me confidence that I'm in good hands. I've already recommended them to several friends, and I'll continue to do so. If you're looking for reliable auto insurance with top-notch customer service, State Farm Insurance is the way to go! :)"

Paul Gonzalez

September 13, 2023

5  out of  5 rating by Paul Gonzalez
"(Translated by Google) Ericka is always friendly, attentive, excellent service (Original) Ericka siempre es amable atentan excelente servicio"

Paul Ferrazzi

September 7, 2023

5  out of  5 rating by Paul Ferrazzi
"State Farm Insurance Agent Jennifer Thibodeau gave me the benefit her time expertise and experience in developing a competitive auto quote. Jennifer has the patience of a saint and is an honest down to earth broker. She will do her best for you as a client of State Farm Insurance."

Kasandra Fernandez

September 5, 2023

5  out of  5 rating by Kasandra Fernandez
"This was my first ever experience with State Farm and it was such a good experience to be able to speak to one person the entire time and be walked through the process.I definitely appreciated that as someone who’s younger and is barely figuring out/understanding all their adult expenses. Ericka and Jessica helped explain everything to me so well, and got me a policy so quickly! From the very beginning she was helping me get the best policy for my situation, and that’s exactly what she did. She always called me back, always had the time for my questions, and overall had the patience to walk me through this process. I’ll be referring more people to Erika if they seek help with their insurance!"

Jim Kelly

September 2, 2023

5  out of  5 rating by Jim Kelly
"Fast and Wonderful, customer service. I texted my auto coverage question using the State Farm App and within minutes my phone range and I was speaking with my agent and taken care of with all of my questions answered. Such a delightful experience."

Tania Garcia

August 11, 2023

5  out of  5 rating by Tania Garcia
"Ericka was super helpful! She helped several of my friends get educated on their options and was incredibly focused on our long term goals and how we could make best use of our money. We will certainly recommend her to families and friends."

Paola Maite Navarro

August 11, 2023

5  out of  5 rating by Paola Maite Navarro
"I’ve been with State Farm for over three years now, and Ericka has helped me every step of the way. Making sure I always have the best coverage taking into consideration my needs and growth. We have annual reviews where she always tries her best get the the best price, but never compromising my needs. Thank you Ericka for caring about me as your customer."

Laura Alvarez- Hoyos

August 8, 2023

5  out of  5 rating by Laura Alvarez- Hoyos
"Jessica Baltierra was super helpful throughout the whole process of selecting my insurance. This was my first time getting my own insurance and Jessica was a great guide throughout the way. She was patient and took the time to address all my questions making sure I understood everything. I would definitely recommend getting your insurance through her."

Antonieta Van Pratt

August 7, 2023

5  out of  5 rating by Antonieta Van Pratt
"I went looking for a car insurance quote for my son and we received excellent attention from Erika Perez. thank you very much"

eddy lopez

August 6, 2023

5  out of  5 rating by eddy lopez
"Very easy to communicate with her."

Juan Parra

August 4, 2023

5  out of  5 rating by Juan Parra
"Jessica was very helpful throughout the process and made it quite easy. I liked how she made sure to accommodate to my needs and followed up on everything quickly. I will definitely be recommending her to friends and family."

Gabriela Rodriguez

August 4, 2023

5  out of  5 rating by Gabriela Rodriguez
"So easy and Fun to talk to. Always helping me and going above and beyond for her customers 💖 thank you!!"

Cassidy Fehr

August 4, 2023

5  out of  5 rating by Cassidy Fehr
"If you are in Chula Vista, CA - or the surrounding areas, stop by Jennifer's State Farm! They are very knowledgeable and can assist you with any questions you have! Her team goes above and beyond to assist the community with their insurance needs! Thanks Jennifer!!"

Daniela Alcantar

August 3, 2023

5  out of  5 rating by Daniela Alcantar
"Excellent customer service. Ericka was so nice helping me out and giving me the necessary information."

anthony delson

August 3, 2023

5  out of  5 rating by anthony delson
"I would like to thank Jessica and state farm for setting me up with a great auto insurance bundle. She was able to answer all my questions and made the whole process efficient, and clear. Everything was very professional and friendly."

Maria Segura Rico

August 1, 2023

5  out of  5 rating by Maria Segura Rico
"Jennifer has been amazing!!!! I had some questions regarding my property insurance and she answered everything in a timely manner! Appreciate all her help!"

Dulce Lopez

August 1, 2023

5  out of  5 rating by Dulce Lopez
"Wonderful with Jessica Baltierra!!!!"

Ramon Flores

July 31, 2023

5  out of  5 rating by Ramon Flores
"(Translated by Google) Jennifer's office always helps me with my payments and questions especially Ericka. Thank you so much. (Original) La oficina de Jennifer siempre me ayuda con mis pagos y preguntas en especial Ericka. Muchas Gracias."

Tyffanie Meredith

July 28, 2023

5  out of  5 rating by Tyffanie Meredith
"Ericka is very knowledge and very helpful! I’m happy I’m came in today and got insurance with State Farm and Ericka!"

Juan Orona

July 28, 2023

5  out of  5 rating by Juan Orona
"(Translated by Google) Always excellent service from Ericka and her entire office. (Original) Siempre un excelente servicio de Ericka y toda su oficina."
Profile photo of Geraldine Thibodeau

Geraldine Thibodeau

July 23, 2023

5  out of  5 rating by Geraldine Thibodeau
"Jennifer and her team has always been helpful, knowledgeable and super friendly! They have called when there was an insurance rate special that was relevant to my household and have always gotten back to me when I have had questions about different policies. The best insurance experience has been with Jennifer Thibodeau with State Farm!"

Ramona & Greg Weir

July 23, 2023

5  out of  5 rating by Ramona & Greg Weir
"In January one of my water pipes burst. Jennifer Thibodeau and State Farm took care of everything. Would recommend to others."